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93rd Telecoms Consumer Parliament: Dr. Aminu Maida Charts Path to Consumer-Centric Telecoms Industry.√√√Newzspy
The Communications and Digital Economy Complex Auditorium came alive on August 8, 2024, as stakeholders, industry experts, and consumers gathered for the 93rd edition of the Telecoms Consumer Parliament (TCP). Themed “Optimizing Data Experience: Empowering Consumers through Awareness and Transparency in a Consumer-Centric Telecom Industry,” this landmark event provided a platform for candid discussions on the state of Nigeria’s telecoms industry and the evolving expectations of consumers.
Dr. Aminu Maida, the Executive Vice Chairman/Chief Executive Officer of the Nigerian Communications Commission (NCC), delivered a keynote address that underscored the pivotal role of the Commission in ensuring a seamless digital experience for Nigerians. He outlined the industry’s achievements, challenges, and the NCC’s commitment to empowering consumers in an increasingly data-driven world.
Revolutionizing Nigeria’s Telecom Industry
Dr. Maida began by reflecting on Nigeria’s remarkable telecom journey, highlighting the evolution from basic voice services to the current era of high-speed data connectivity. Over the past two decades, the sector has witnessed the rollout of transformative technologies such as 3G, 4G LTE, and the groundbreaking introduction of 5G networks.
“The introduction of 3G in the mid-2000s was a watershed moment, enabling basic browsing and email services. Then came 4G LTE, which brought faster speeds, making video streaming, online gaming, and digital commerce possible,” Dr. Maida said. “Today, with 5G, we are stepping into an age of unprecedented possibilities—smart cities, autonomous vehicles, and the Internet of Things are no longer futuristic concepts but emerging realities.”
As these technologies evolve, so does the consumption of data, fueled by Nigeria’s vibrant population. According to recent statistics, Nigeria boasts 132 million active internet connections, with the average citizen spending over four hours daily on social media—far above the global average. Daily data usage in Nigeria reached an astonishing 336 gigabytes per second in 2024, marking a 39% increase from the previous year.
Addressing Consumer Concerns on Data Usage
Despite these advancements, Dr. Maida acknowledged lingering consumer concerns, particularly regarding data depletion and billing transparency. The NCC’s analysis revealed these as top complaints among telecom users. While audits conducted by Mobile Network Operators (MNOs) and Internet Service Providers (ISPs) found no major discrepancies, perceptions of rapid data depletion persist.
Two primary factors contribute to this perception:
Improved Technologies: Modern devices with high-resolution displays consume significantly more data than older models. For instance, an Instagram photo that required 100 kilobytes of data five years ago now consumes two to four megabytes due to higher-quality images. Similarly, streaming in high definition can consume up to three gigabytes per hour, while ultra-high-definition streaming requires seven gigabytes.
Complex Tariffs: Many consumers struggle to navigate complex data plans and billing structures.
To address these concerns, the NCC launched a Joint Industry Campaign on Consumer Awareness. This initiative, delivered through radio, television, print media, and SMS, educates users on smarter data management techniques.
“Many smartphone users are unaware that their devices can track data usage and even set limits to prevent unexpected consumption,” Dr. Maida noted. “Background applications, automatic updates, and location services often consume data without the user’s knowledge.”
Simplifying Tariffs and Enhancing Transparency
The NCC is also tackling tariff complexity. A recently issued Guidance on Tariff Simplification mandates operators to present clear and accessible information on data plans. This includes detailed breakdowns of billing rates, terms, and conditions.
“In the coming months, consumers will benefit from transparent tariff tables that empower them to make informed decisions,” Dr. Maida announced.
Strengthening the Telecom Ecosystem
Dr. Maida emphasized the interconnected nature of Nigeria’s telecom value chain, which includes not just MNOs but also Tower Companies (TowerCos) and backhaul providers. Recognizing the critical roles these players perform, the NCC has revised its guidelines to hold every stakeholder accountable for delivering quality service.
However, challenges remain. Dr. Maida highlighted the issues of vandalism and theft of telecom assets, which undermine service delivery. In a significant move to address this, President Bola Ahmed Tinubu recently signed an Executive Order designating telecom infrastructure as Critical National Information Infrastructure. This order strengthens legal protections for telecom assets, ensuring they are safeguarded against unauthorized access and tampering.
Navigating Macroeconomic Challenges
The telecom industry, like others, faces rising costs due to Nigeria’s macroeconomic challenges. Dr. Maida assured stakeholders that the NCC is collaborating with government agencies to mitigate these challenges and sustain the sector’s growth.
Future-Focused Initiatives
The NCC is committed to greater transparency and accountability. The Commission is finalizing Major Incident Reporting Guidelines, which will require operators to inform consumers of significant network disruptions. Additionally, the launch of coverage maps will empower users by providing detailed insights into network strength, quality, and coverage gaps across Nigeria.
A Consumer-Centric Vision
As the event concluded, Dr. Maida reaffirmed the NCC’s dedication to placing consumers at the heart of its policies. “Our goal is to create a truly consumer-centric telecom industry where every Nigerian feels valued, informed, and empowered. Platforms like the Telecoms Consumer Parliament are critical for fostering open dialogue and ensuring that consumer voices are heard,” he said.
The 93rd Telecoms Consumer Parliament was not just an event but a call to action—a reminder that collaboration among regulators, operators, and consumers is essential for optimizing data experiences and building a telecom industry that meets the aspirations of a digital Nigeria.
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Stakeholders Back NCC’s Proposed Zero-Rated Access to Educational Platforms
Stakeholders drawn from government, industry, international development organisations and the private sector have expressed strong support for the Nigerian Communications Commission’s (NCC) initiative to provide zero-rated access to educational platforms and digital learning content for students and learners across Nigeria.
The endorsement was made during the first public consultation forum on the proposed framework titled “Zero-Rated Access to Educational Platforms and Content in Nigeria,” held by the Commission in Abuja on Tuesday.
Participants described the initiative as a significant step towards promoting not only connectivity, but also equitable access to education and digital inclusion across the country.
Stakeholders at the forum included representatives of the Federal Ministry of Communications, Innovation and Digital Economy, the Federal Ministry of Education, the United Nations Educational, Scientific and Cultural Organization (UNESCO), the Association of Licensed Telecommunications Operators of Nigeria (ALTON), the Nigerian Governors’ Forum (NGF), and uLesson Group, among others.
During the deliberations, participants emphasised the importance of stronger collaboration among stakeholders, as well as sustained investments in network expansion and infrastructure upgrades by telecommunications operators and Internet Service Providers (ISPs).
They noted that reliable and affordable internet connectivity remains essential for the successful implementation and sustainability of zero-rated educational services.
In his opening remarks, the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, disclosed that the Industry Committee established to develop the initiative had carefully examined its technical, policy, regulatory and commercial dimensions.
He explained that the committee subsequently developed a consultation paper to facilitate stakeholder engagement and gather public input on the proposed framework.
Represented by the NCC’s Director, Policy, Competition and Economic Analysis Department, Ayuba Shuaibu, Maida stressed that broad-based stakeholder participation was critical to developing a framework that reflects industry realities while advancing national educational objectives.
He stated that the framework must be informed by the perspectives of network operators, educational institutions, content providers, government agencies, development partners, civil society organisations, students, teachers and the wider public who stand to benefit from improved access to digital learning opportunities.
According to him, collaboration is important in ensuring that the framework adequately balances educational needs with regulatory effectiveness, transparency, fairness and long-term sustainability.
Maida noted that the consultation forum forms part of the Commission’s commitment to promoting digital inclusion and expanding access to education through technology.
He explained that the engagement brought together stakeholders from the communications, education, technology and development sectors to deliberate on practical measures for facilitating access to accredited educational platforms and content at no data cost or through specially supported access arrangements.
The EVC added that the initiative is designed to reduce digital and connectivity barriers to learning while expanding access to educational resources, particularly for students and other learners across the country.
“The initiative also forms part of the Commission’s broader efforts to leverage technology in advancing national educational objectives and promoting inclusive digital participation,” Maida said.
The forum provided stakeholders with an opportunity to review the objectives of the Zero-Rated Access Initiative, examine the proposed implementation framework, and contribute technical, legal, regulatory, competition, commercial and operational perspectives necessary for its successful implementation.
Discussions focused on key issues such as implementation approaches, eligibility criteria for educational platforms and content, governance mechanisms, consumer protection safeguards, operational requirements, and principles for identifying accredited educational resources that may qualify for zero-rated access. Stakeholders also offered recommendations aimed at strengthening the framework and ensuring its long-term viability.
The Commission noted that submissions and recommendations received from stakeholders during the consultation will play a vital role in refining the proposed framework and developing an effective roadmap for implementation.
According to Maida, the initiative is expected to contribute significantly to national efforts aimed at expanding educational opportunities, enhancing digital literacy and harnessing technology to drive socio-economic development across Nigeria.
Signed:
Nnenna Ukoha
Director, Public Affairs Department
July 15, 2026
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NCC, NDPC sign MoU to Advance Data Protection in Nigeria’s Telecom Sector.
In response to the rapidly growing pace of digitization, the Nigerian Communications Commission and the Nigerian Data Protection Commission (NDPC), have signed a Memorandum of Understanding (MoU) to strengthen the enforcement of data privacy and protection in the telecommunications industry.
The MoU provides a structured framework for both organizations to formalize a shared commitment to advancing data protection and regulatory synergy in Nigeria’s digital ecosystem.
NCC’s Executive Vice Chairman (EVC) and Chief Executive Officer (CEO), Dr Aminu Maida noted that data protection and privacy regulations have become important to the future of the communications industry and that effective regulation of data within the sector is critical to sustaining trust, innovation, and growth, particularly as Nigeria transitions deeper into the digital and artificial intelligence era.
Dr. Maida stated that the NCC remains committed to cooperation with the NDPC to ensure that the privacy rights of Nigerians are adequately protected, while maintaining a resilient and forward-looking communications network. He highlighted the remarkable growth of the sector, noting that Nigeria has evolved from about 500,000 connected telephone lines to over 170 million active connections today, reflecting the Commission’s mandate to not only connect Nigerians but also enable businesses, innovation, and national development.
According to the EVC, the next phase of growth lies in emerging technologies such as artificial intelligence (AI), which cannot function without data generated by users of digital platforms. He stressed that data is produced by people, belongs to people, and that citizens must be aware of the data they generate and the rights attached to it. He warned that where such awareness is lacking, data risks being monetised without the consent or benefit of its owners.
“People need to be aware of the data they are generating, and they need to know their rights around that data. If they don’t know it, somebody will monetise it. When platforms are said to be free, they are not really free. Somebody is using your data.
“The future is data. If we do not get the principles of how we govern it right, even our national sovereignty could be undermined.,” Dr. Maida said.
Speaking further, Dr. Maida described data as a critical component of national sovereignty, noting that for artificial intelligence to remain relevant and beneficial to Nigeria, the country must continue to generate fresh, locally relevant data within a trusted regulatory environment.
In his remarks, the National Commissioner of the NDPC, Dr. Vincent Olatunji described the MoU as essential for protecting the data of Nigerians. He said, “It is always difficult to go into a sector and implement your mandate effectively without involving the regulator of that sector. We are not taking over the mandate of the telecom regulator. We are adding value to what you are doing, and you add value to what we are doing.
“We do not want this MoU signed and kept on the shelf. We want to sign and commence implementation immediately to ensure that the privacy and protection of Nigerians’ data is properly taken care of,” he said.
Dr. Olatunji noted that coordination and collaboration are core pillars of the NDPC’s approach to regulating data protection and safeguarding privacy. He expressed optimism that the partnership with the NCC would enhance effective data governance in the communications sector, adding that both agencies would share knowledge, expertise, and build capacity in areas of mutual regulatory interest to strengthen Nigeria’s data protection ecosystem.
The NCC, as the regulator of telecoms, and the NDPC, as the authority on data protection, share overlapping responsibilities in ensuring that citizens’ personal information is secure. To avoid potential conflicts in the mandates of the two Commissions as enshrined in their respective Acts, and pursuant to their statutory responsibilities, both NCC and NDPC recognize the importance of streamlining the regulatory process to avoid overlaps in their respective mandates and ensure clarity in the regulation of data in the communications sector.
Signed:
Mrs. Nnenna Ukoha
Head, Public Affairs
February 5, 2026
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NCC Committed to Regional Digital Integration – Maida.
The Nigerian Communications Commission (NCC), in line with its commitment to collaboration and regional integration, has reaffirmed its dedication to strengthening partnerships among telecommunications regulators within the West African sub-region.
The Executive Vice Chairman of NCC, Dr. Aminu Maida re-affirmed the commitment when the Commission hosted a high-level delegation from the Liberia Telecommunications Authority (LTA) at the NCC’s Head Office in Abuja at the weekend.
Speaking during the LTA’s visit, Maida, who was represented by the Director of Corporate Planning, Strategy and Risk Management at NCC, Dr. Kelechi Nwankwo, emphasized the Commission’s mandate to continually collaborate with sister regulatory institutions within the sub-region and beyond to drive the expansion of digital economy and improve the living conditions of citizen.
He said, given the NCC’s long-standing commitment to regional cooperation through platforms such as the West Africa Telecommunications Regulators Assembly (WATRA), the Commission believes the region becomes stronger and more prosperous when all countries are interconnected.
The EVC further emphasized that collaboration remains a core driver of the NCC Board and that sustained engagement with regional partners is essential to advancing the interests of telecommunications consumers and various stakeholders.
Maida recalled the Commission’s advocacy for the recognition of Information and Communications Technology (ICT) as critical national infrastructure within the Economic Community of West African States (ECOWAS), noting that Nigeria has already designated ICT as part of its critical national information infrastructure to give it the prominence required for sustainable growth.
He assured the Liberian delegation of the NCC’s readiness to provide support in advancing regional shared initiatives and translating discussions into actionable outcomes within the sub-region.
In his remarks, the Chairman of the Board of Commissioners of the LTA, Hon. Clarence Massaquoi, commended the NCC for making itself available in the spirit of regional coordination and collaboration, describing the engagement as critical to strengthening regulatory responsibilities across the sub-region.
Massaquoi acknowledged that Nigeria remains the largest economy in the region and a central player in Africa’s communications, security, and economic structures, that progress made by Nigeria often has far-reaching impacts across other West African countries.
He explained that since his assumption of office as the Liberian chief telecom regulator, the LTA has prioritized strengthening relationships with regional institutions to support ECOWAS’ vision of integration as effective regional integration cannot be achieved without affordable and reliable communications services, particularly in addressing cross-border roaming challenges.
The LTA Chairman disclosed that Liberia had signed bilateral agreements with The Gambia and Côte d’Ivoire and is at advanced stages of discussion with Ghana and Guinea-Conakry and that the Liberian regulator remained committed to active participation in WATRA.
Massaquoi further sought NCC’s support in regulatory capacity building and the sharing of best practices, particularly as Liberia reviews its licensing regime to reflect emerging technologies and align with regional standards.
The two regulators also underscored the centrality of shared commitment to deepen collaboration, identify priority areas for engagement, and advance initiatives that will promote seamless connectivity, regional integration, and socio-economic development across West Africa.
Signed:
Mrs. Nnenna Ukoha
Head, Public Affairs
February 6, 2026
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Your support would help to ensure that citizens and institutions continue to have free access to credible and reliable information for societal development.
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© 2025 NEWZSPY ALL RIGHTS RESERVED.
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Business2 years ago“Tech Innovator Colin Huang Overtakes China’s Wealthiest with $48.7B Net Worth”.√√√Newzspy.
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WORLD NEWS2 years agoTragic Plane Crash Near São Paulo Claims Lives of 62 Passengers. Newzspy.
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Business2 years agoSystemSpecs Continues to Strengthen Tech Development in Nigeria, Celebrates Lagos State as 2024 SystemSpecs CDEC Winning State.√√√Newzspy.
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Politics12 months agoThird Mainland Bridge: Repair to Cost ₦3.6 Trillion, Rebuild ₦3.8 Trillion— Umahi.
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Art and Life2 years agoMoses Babatope Unveils Multi-Million Dollar Investment/Funding Film Venture – Nile Media Entertainment Group.√√√Newzspy.
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Business2 years agoGlovo and SPAR Market Announce Partnership to Enhance Grocery Delivery in Nigeria.
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African Report1 year agoExponential Conference 2025: Redefining Leadership with Divine Wisdom, Innovation, and Global Impact.✓✓✓ Newzspy.
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Art and Life2 years agoRotary Club of Ewutuntun organizes Polio Walk. √√√ Newzspy.